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Connection guide

From headset to device

Understand how Bluetooth, USB and QD headsets connect to computers, smartphones and desk phones.

Connection types

Choose the path that fits the workstation

The final cable or adapter must be validated against the exact device model and its connector pinout.

BT

Bluetooth

Wireless connection for compatible computers and mobile devices. Suitable for mobile and hybrid professionals.

USB

USB-A / USB-C

Direct plug-and-play connection to desktops and laptops for softphones, CRM and meeting platforms.

QD

Quick Disconnect

A modular headset interface. Change the bottom cable to connect the same headset to a phone or computer.

RHITOR QD cable
QD examples

One headset, multiple endpoints

Desk or IP phone

QD headset → validated telephone bottom cable → RJ9/RJ10/RJ11 headset port.

Desktop or laptop

QD headset → CONTACT CAB7 USB or CONTACT CAB4 USB → USB port.

Training workstation

Two compatible headsets → splitter cable → call-handling device.

Important: telephone wiring and call-control behaviour vary by model. RHITOR confirms compatibility before supply.
Examples

Device connection map

Use this overview as a starting point for configuration.

Headset familyDeviceConnectionTypical use
AIRLaptop / smartphoneBluetoothHybrid and mobile work
OFFICEDesktop / laptopUSB-A or USB-CSoftphones and video meetings
CONTACTDesk / IP phoneQD + phone cableContact center and dispatch
CONTACTDesktop / laptopQD + USB adapterCRM and computer telephony